Terms of Service

These terms explain the agreement between you and Hubbr LTD when you use Intelligence Report. We’ve kept them as short and plain as we can — please read them before you start.

Who we are

Intelligence Report is operated by Hubbr LTD, a company registered in England and Wales (company number 15739946), registered office 15 Newland, Lincoln, Lincolnshire, LN1 1XG, United Kingdom. You can contact us at hello@intelligencereport.app. In these terms, “we”, “us”, and “our” mean Hubbr LTD, and “you” means the person using the service.

What Intelligence Report is

Intelligence Report is a psychological self-reflection assessment. You answer a series of questions and complete some short tasks, and we generate a personalized written report designed to give you insight into yourself. The report is produced with the help of AI.

What the report is — and isn’t

Your report is for personal interest and self-reflection only. It is not professional, medical, psychological, or diagnostic advice, and it is not a substitute for guidance from a qualified professional. It is generated by automated means, and while we work hard to make it thoughtful and useful, we can’t guarantee it is accurate, complete, or right for your circumstances. You shouldn’t make important decisions based solely on your report. If you are struggling with your mental health or well-being, please speak to a qualified professional.

Eligibility

You must be 18 or over to use Intelligence Report. By using the service, you confirm that you are.

Your account

You sign in using a third-party provider, so we don’t manage a password for you. You’re responsible for keeping access to your sign-in secure and for activity that happens under your account.

Payment

The full report is a paid, one-time purchase. The price is shown clearly before you pay, and your payment is handled by our third-party payment processor. You pay once for your report — there is no subscription and no recurring charge.

Refunds and cancellation

Your report is digital content that we deliver to you immediately. At checkout you agree that delivery begins straight away and that, once your report has been generated, you give up your right to change your mind and cancel under the Consumer Contracts Regulations.

This does not affect your legal rights. Under the Consumer Rights Act 2015 your report must be of satisfactory quality, fit for purpose, and as described. We will give you a full refund if:

• your report failed to generate or was not delivered to you;
• the report was faulty, corrupted, or unreadable;
• you were charged more than once for the same report; or
• what you received was materially not as we described it before purchase.

If the report worked as described but you simply didn’t find it useful, we are not able to offer a refund, because it is personalized to you and delivered instantly. That said, if you’re unhappy, email us within 14 days and we’ll do our best to put it right.

To request a refund, email hello@intelligencereport.app with the email address you used and the date of your purchase.

Using the service properly

Please use Intelligence Report only for yourself and for its intended purpose. Don’t try to break, disrupt, or gain unauthorized access to the service, don’t use it unlawfully, and don’t copy, resell, or redistribute the assessment or the reports.

Intellectual property

The assessment, the platform, and everything we’ve created to run the service belong to us. Your report is provided for your own personal use. We don’t claim ownership of the answers you provide.

Our responsibility to you

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under the law.

Subject to that, Intelligence Report is provided for personal insight, and we are not liable for any decision you make based on your report, or for losses that were not a foreseeable result of our breach. Our total liability to you for anything connected with the service will not exceed the amount you paid us.

Changes

We may update the service or these terms from time to time. If we make a significant change to these terms, we’ll take reasonable steps to let you know. The version in force when you start your assessment is the one that governs that purchase.

Governing law

These terms are governed by the law of England and Wales, and disputes may be dealt with by the courts of England and Wales. If you are a consumer living elsewhere, you still have the benefit of any mandatory consumer protections of the country where you live, and nothing in these terms affects those rights.

Contact

Questions about these terms? Email hello@intelligencereport.app and we’ll help.